Shipping policy

At SHUDHIX, we are committed to delivering your favorite fragrances safely and on time across India.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-demand periods, processing times may be slightly longer.

Shipping Timeline

Estimated delivery times:

📦 North India: 2–5 Business Days

📦 Rest of India: 3–7 Business Days

Please note that delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers may be available on selected orders or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable).

You can use the tracking details to monitor the status of your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts.

If the customer is unavailable during delivery attempts, the package may be returned to us by the courier company.

Any re-shipping charges, if applicable, may need to be borne by the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

SHUDHIX shall not be responsible for delays or delivery failures caused by:

  • Incorrect address
  • Incorrect phone number
  • Incomplete shipping information

Delayed Deliveries

While we strive to ensure timely delivery, SHUDHIX cannot guarantee delivery dates and shall not be held responsible for delays caused by:

  • Courier partners
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Unforeseen logistical issues

Damaged Package

If your package appears damaged at the time of delivery:

  • Take clear photos of the package.
  • Contact us within 48 hours of delivery.
  • Share your order number along with the photos.

Our team will review the issue and provide a suitable resolution.

Contact Us

For shipping-related questions, please contact:

SHUDHIX

📧 Email: shudhix@gmail.com

📱 WhatsApp: +91 9027385697

📍 Mainpuri, Uttar Pradesh, India